911 Critical Infrastructure Emergency Communications

(in progress)

The 911 Critical Infrastructure Emergency Communications System, an essential part of U.S. security designed to provide outreach and comfort to the public in the event of an emergency, and made up of a network of local PSAPs (Public Security Answering Points), had been vulnerable to previous cybersecurity attacks. In response, KC was retained to lead a comprehensive research project to identify and develop best practices to enhance its cybersecurity and resilience. KC created a PSAP profile that all PSAPs could be measured against, and then using this, conducted assessments of each individual PSAP to assess cybersecurity risk level. Finally, KC delivered a comprehensive report that detailed the results of the assessments, and recommended opportunities to close security gaps and strengthen the integrity of the 911 system.