About CIO-SP3
The Chief Information Officer–Solutions and Partners 3 (CIO-SP3) Small Business Government-Wide Acquisition Contract (GWAC) is a ten (10) year Indefinite Delivery/Indefinite Quantity (IDIQ) contract. This contract is designed to permit the Institutes and Centers (ICs) of NIH, the Department of Health and Human Services (DHHS), and all other federal agencies to acquire a wide range of IT services and solutions, both commercial and non-commercial (as referenced in FAR 2.101). These IT services include, but are not limited to, health, health science and biomedical-related IT services to meet scientific, health, administrative, operational, managerial, and information management requirements. The contract also contains general IT services partly because healthcare systems are increasingly integrated within a broader IT architecture, requiring a systems approach to their implementation and a sound infrastructure for their operation. The focus of this contract is to provide to government agencies a mechanism for streamlined ordering of required IT solutions and services at equitable and reasonable prices, to give qualified small businesses a greater opportunity to participate in these requirements, and as a result, give government agencies a mechanism to help meet their socio-economic contracting goals. Ten task areas constitute the technical scope of this contract:
- Task Area 1: IT Services for Biomedical Research, Health Sciences, and Healthcare
- Task Area 2: Chief Information Officer (CIO) Support
- Task Area 3: Imaging*
- Task Area 4: Outsourcing*
- Task Area 5: IT Operations and Maintenance
- Task Area 6: Integration Services
- Task Area 7: Critical Infrastructure Protection and Information Assurance
- Task Area 8: Digital Government
- Task Area 9: Enterprise Resource Planning*
- Task Area 10: Software Development
*Task areas not covered under this prime contract.
Except for Task Areas 3, 4, and 9, Karthik Consulting’s prime contract includes the remaining 7 task areas listed above.
Task Area 1 – IT Services for Biomedical Research, Health Sciences, and Healthcare
The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses, and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Health Sciences Informatic and Computational Services
- Health Communication Support Services and Enhancements to Facilitate Integration and Data Exchange at the Federal, State, and Local Level
- Integration of Health Systems Across Federal Agencies and Public and Private Healthcare Systems
- Modernization and Enhancement of Existing Health IT Legacy Systems
- Automation of Administrative and Clinical Processes
- Biomedical Information Services
- Biomedical Modeling, Visualization, and Simulation
- Biosurveillance and Disease Management Support
- Scientific Computing Services
- IT Clinical Support Services
- Telemedicine (e.g., mobile health/mHealth)
- Healthcare Payment Processes and Fraud and Abuse in Medical Claims
- Health Emergency Preparedness and Response to Include IT Support for Epidemic and Bio-Terrorism Simulations, Emergency Response Training, Exercise Support, etc.
- Security of Healthcare and Biomedical Research Systems
- IT Service Management
- Healthcare Systems Studies
- Natural Language Processing Software and Services (Biology/Medicine Focus)
- Medical Computer-based Training
- Standards Development for Health IT Services
Task Area 2 – Chief Information Officer (CIO) Support
The objective of this task area is to support Chief Information Officers (CIOs) in implementing laws, regulations, and polices and to facilitate evolving CIO practices. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- IT Governance Process Development and Management
- Workforce Management
- Capital Planning and Investment Control Support
- Independent Verification and Validation
- Agency Information Technology Architecture Support
- IT Portfolio Analysis
- Risk Management
- Program Analyses and Implementation (including Business Cases Analysis, Cost/Benefit Analysis and Cost Effectiveness Analyses)
- IT Organizational Development
- Program Management Office Support
- Advisory and Assistance Services
- FEA Alignment Support Services
- Market Research
Task Area 5 – IT Operations and Maintenance
The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Operational Support
- Software Maintenance and Upgrades
- Telecommunications Maintenance (Data, Voice, Images, including Wireless)
- Infrastructure Management Services (IMS)
- Configuration Management
- Network/Hardware Support
- Help Desk/IT Support
- Resource Management
- Backup and Recovery Management
- Installation, Configuration, and Tuning
- Electronic Software Licensing Services including license: deployment, management, tracking,
- upgrading, etc.
- System Management
- IT Training
- IT Operation and Maintenance Planning
- Data Quality Management
- Transformation Services
- Continual Service Improvement
- Balanced Scorecard for Operations
- IT Infrastructure Optimization
Task Area 6 – Integration Services
The objective of this task area is to support the development and deployment of integrated information systems, which includes the integration of technical components, information technology components, organizational components and documentation. Integration projects can support a wide range of agency functions. In the healthcare and research domain, medical imaging systems, patient management systems, clinical management systems, and laboratory management systems are often provided via integration of commercial components with existing infrastructure. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Infrastructure Engineering, Development, Implementation, Integration
- Enterprise Application Integration
- Gap Analysis and Benchmarking
- Data Migration and Integration
- Open Source Integration
- Enterprise Data Management
- Collaboration Tools
- Business Process Reengineering
- Test and Evaluation Services
- Financial Analysis
- Feasibility Studies
- Requirements Analysis
- System Design Alternative (SDA) Studies
- Systems Engineering
- Architecture Validation and Verification
- Risk Assessment
- Acquisition Support
Task Area 7 – Critical Infrastructure Protection and Information Assurance
The objective of this task area is to support the protection of critical infrastructure, assurance of agency information, and operations that protect and defend information and information systems by ensuring confidentiality, integrity, availability, accountability, restoration, authentication, non-repudiation, protection, detection, monitoring, and event react capabilities. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Cyber Security
- Critical Infrastructure Asset Identification and Configuration Management Databases
- Information Assurance of Critical Infrastructure
- Risk Management (Vulnerability Assessment and Threat Identification)
- Facility Protection Planning
- Information Systems Security
- Security Operations Center Development and Operations Management
- Application Security
- Disaster Recovery
- Critical Infrastructure Continuity and Contingency Planning
- Incident Response Planning and Execution
- Security Certification and Accreditation
- Training and Awareness Programs
- Exercises and Simulation
- Federal Information Security Management Act (FISMA) Implementation Support
- Health Insurance Portability and Accountability Act Implementation Support
- Cryptographic Support and Services
- Record Management
- Public Key Infrastructure
- Trusted Internet Connections implementation
- Security Review and Analysis of Automated Information Systems
- Identity Management and Assurance
- Intelligent, Automated Data Collection and Analysis
- IT Forensics and eDiscovery
Task Area 8 – Digital Government
The objective of this task area is to support government services that are provided through digital, electronic means, creating a transparent interaction between government and citizens (G2C – government-to-citizens), government and business enterprises (G2B – government-to-business enterprises) and government interagency relationships (G2G – government-to-government). A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Data Warehousing and Data Mining
- Business Intelligence
- Web Development and Support
- Electronic Commerce and Electronic Data Interchange
- Customer Relationship Management
- Knowledge Management (IT-based sharing/storing of agency individuals’ knowledge)
- IT –Enhanced Public Relations
- IT Strategic Planning
- Records/Document Management
- Business-to-Government (B2G) Solutions
- Communications Management
- Accessibility Services (508 and 504 compliance)
- Automated Abstraction, Taxonomies, and Ontologies
- Deep web and federated searching
- Computational linguistics and machine-based translation
- Telecommuting Support Services
- Interactive Marketing
Task Area 10 – Software Development
The objective of this task area is to develop customized software applications, database applications, and other solutions not available in off-the-shelf modular software applications. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
- Requirements Analysis, Design, Coding, and Testing
- Production Deployment
- Application Prototyping
- Multimedia Software for Patient/Staff Education
- Program Evaluation Software
- Administrative and General Decision Support Software
- Business Intelligence and Analytics
- GIS-Enhanced Planning and Program Evaluation Software
- Web 2.0 Development and Management
- Database Development and Management
- Clinical Protocol and Quality Assurance Decision Support Software
Features
- Indefinite Delivery Indefinite Quantity (IDIQ)
- Pre-negotiated government and contractor site multi-year ceiling labor rates for over 100 labor categories
- Compliant with federal cybersecurity guidelines
- Cost Plus, T&M, and FFP Task orders and blanket purchase agreements (BPAs)
- Addition of incidental items
- Meets security mandates and guidelines
Benefits
- Increases the speed for the government to buy from industry partners
- No Further Competition
- No Dollar Ceiling
- No Fair/Reasonable Price Determination
- Direct Supplier Relationship
- No Terms and Conditions Negotiation
- Price Renegotiation
- Helps Fulfill Set-Aside Requirements
- Low (0.55%) Contract Access Fee (CAF)